Terms of Use

This page sets out the rules that govern use of our platform and explains the legal relationship between us and our users. It describes your responsibilities as an account holder, the conditions for using our services, and the steps we take to manage bonuses, payments and disputes. By registering or using the site you agree to these terms, so please read them carefully and contact us if anything is unclear.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your password or allow others to use your account. We may require you to complete account verification at any time and to update documents or information to process transactions. You must notify us immediately if you suspect unauthorised access.

We may apply account limits, temporary holds or full suspension where we detect suspicious activity, potential fraud, bonus abuse or a breach of these terms. While an account is under review we may restrict deposits, play or withdrawals until checks are complete.

Eligibility requirements

To open an account you must meet the minimum age requirement and the eligibility rules displayed during registration. You must be the natural person named in the account and not be barred from gambling under applicable law. We reserve the right to refuse registration or close accounts that do not meet eligibility criteria.

Acceptable platform use

Use the platform only for lawful, personal entertainment. Prohibited conduct includes fraudulent behaviour, collusion, use of automated tools or bots, multi-accounting, chargebacks and attempts to manipulate game outcomes or promotions. We monitor user activity and may take action where our investigations indicate abuse or a breach of fair play.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms which appear with each offer. Bonus funds are treated separately from cash balance and may carry wagering requirements, game restrictions and maximum bet limits. Any attempt to abuse promotions may result in bonus forfeiture, withholding of winnings and account closure. Withdrawal requests may affect active bonuses according to the applicable promotional rules.

Deposits and withdrawals

We accept the payment methods shown on the site. Deposits are generally processed immediately but are subject to the provider and any required checks. Withdrawals are subject to verification, KYC and anti-money-laundering checks. We may require proof of identity, payment method ownership or additional information before releasing funds. Transaction limits and processing times are set out in your account and may vary by method.

Dispute resolution

If you have a complaint please contact our support team in the first instance at [email protected]. We will investigate and aim to resolve matters promptly. If we cannot reach agreement you may pursue any available legal remedies. Where appropriate we will explain escalation routes and any independent dispute resolution options that apply.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be published on the site and, where appropriate, notified to account holders. Continued use of the service after changes are posted indicates acceptance of the revised terms, so please check this page regularly.